We want you to love every single sticker you order from SexySticker.com — but if something’s off, we’re here to make it right.
💌 30-Day Satisfaction Guarantee
If you’re not completely satisfied with your purchase, you have 30 days from the date of delivery to request a refund or resolution. Whether it’s the wrong item, a shipping hiccup, or a sticker that just didn’t hit the way you hoped, we’ve got your back.
🔁 Do I Need to Return the Stickers?
Usually, no. For small orders (under $30), we typically don’t require a return. Just send us a quick email with your order number and a photo of the issue, and we’ll issue a refund or send a replacement.
🧾 For Large Orders (Over $30):
In some cases, we may ask for:
- A photo of the product or packaging
- The product to be returned, especially if the issue involves large quantities or custom packs
This helps us prevent misuse and improve future quality.
💵 Refund Method
Refunds are issued to the original payment method used at checkout. Once approved, please allow 5–10 business days for your refund to reflect, depending on your bank or payment processor.
💡 Restocking Fees
For returned bulk or custom orders, a restocking fee of up to 20% may be applied depending on the quantity, condition, and custom nature of the stickers. We’ll always be transparent about this during the return process.
📦 Damaged or Defective Products
If your stickers arrive damaged or misprinted, please contact us at support@sexysticker.com within 30 days of delivery. We’ll need a photo for quality control and will gladly send you a replacement or issue a refund — no need to return the item in most cases.
🚫 Non-Returnable Items
- Digital products (if applicable in the future)
- Items marked Final Sale or Non-Returnable at time of purchase
- Used or partially peeled sticker sheets
🔄 How to Start a Refund or Return
Email us at support@sexysticker.com with:
- Your order number
- A brief description of the issue
- Photos if applicable
We respond within 24–48 business hours and will walk you through the next steps.
🖤 Our Goal
We’re not just about sticky things — we’re about sticky satisfaction. Our return policy is designed to keep things fair, simple, and judgment-free. If you’re ever unsure, reach out — we’ll work it out together.